This policy sets out how Caro (‘we’) collects and uses data that is given when you use our website (

Caro is committed to ensuring that your privacy is protected and any information you provide when using our website will only be used in the ways outlined in this privacy policy.

Why we collect your data

We only collect personal data that is submitted with a user’s consent through one of our online forms for the purposes of marketing or communication.

We do not collect sensitive data such as information on health, race, sexual orientation, religion or political beliefs. The information we collect will be limited to that required for the function that we collect the data for and that helps us to serve you as a user.

We also collect anonymised data on your navigation and interactions on out site for the purposes of tracking usage and performance information about our website. This data is used by use to improve our website, and it does not identify you as an individual.

How we collect your data

  1. Cookies and analytics

Our website makes use of Google Analytics to track and monitor how visitors use our site. As a user navigates between web pages, Google Analytics records information about the page a user has seen, for example the URL of the page.We have enabled IP anonymisation and have disabled User ID tracking, to ensure no personally identifiable data is included in these cookies.

Most internet browsers will give you the option of disabling all cookies but this can have a negative impact on your browsing experience. It will also limit our ability to track user behaviour and make future improvements to our site. Please refer to support pages for your particular browser for more details. To opt out of Google Analytics, you may use this tool provided by Google.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information. Login cookies last for two days. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

2. Newsletters

Our newsletter signing up form collects your email address and is stored locally on our website database before being added to our mailing list. We may gather statistics around email opening and click rates to help us monitor and improve our newsletter but these will be aggregated across the mailing list and not processed with personal data.

How we use your data

We do not share your personal data with any third parties.

For newsletter subscriptions, your email address will be added to our mailing list and will be used for this purpose only.
Information you provide through our contact form(s) is used to ensure we are able to contact you in response to your enquiry in the most appropriate manner.

If you have a user account for the investor portal, personal data such as your name, address and contact details will be stored in your user account on the website. We use this data to ensure you can be contacted when necessary, and to identify your property listings.

Who is responsible for your personal data

Browsing behaviour and interactions with the website collected through Google Analytics are stored and processed by Google. You may view the Google Analytics privacy policy here.
Any data stored on our website is controlled and processed by Caro as outlined in this policy.

Any data stored on our website is controlled and processed by Caro as outlined in this policy.

Your data rights

  1. Right to access
    • You may contact Caro at any time to request a copy of the personal data we have on record. This should be done by emailing us at There is no charge for this service.
  2. Right to update
    • You may contact us to update the personal information we hold if it is no longer correct by emailing
    • If you operate a user account on the SWIPE portal, you will also be able to login and update your details there.
  3. Right to data portability and access
    • You may request a copy of any personal data we store so that you may confirm its accuracy or reuse the data for your own purposes, as well as to enquire how your data is being processed. Please contact us at to make your request.
  4. Right to opt-out or restrict processing
    • All direct marketing communications will be done through email, and will only be sent to those users who have given their consent for us to do so. All email newsletters will contain an unsubscribe link, which you may use to opt-out of any further marketing communications.
    • You may also request that we restrict processing of your data. This means we are able to continue to store your data, but can no longer make use of it. You may make this request verbally or by emailing us at
  5. Right to erasure
    • You have the right to request we delete all personal data from our systems at any time. In some circumstances, outlined by the GDPR we can refuse this request. In all other cases we will ensure your data is removed within one month. You may make this request verbally or by emailing us at
  6. Right to be informed
    • If there is ever a security breach of our data storage systems, we will inform all users of the level of risk that their personal data has been obtained.

Your use of our website constitutes your acceptance to our privacy policy. Caro regularly reviews its policy to ensure they continue to meet current legislative requirements and the needs of our business.

We welcome any questions or comments in relation to this privacy policy, and advise you to send any such communication to

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